George Dfouni

In today’s world, cybersecurity is no longer just an IT issue, it’s a business priority, especially in the hospitality industry. Hotels collect and store vast amounts of guest data, including personal and financial information. This makes them a prime target for cyberattacks. George Dfouni, a well-known expert and leader in the hospitality space, is raising awareness about the hidden cybersecurity risks that many hotels overlook. As a seasoned professional, George Dfouni Hotelier has worked with several top brands in the industry and understands the behind-the-scenes operations of hotels. His insights shine a light on areas that hotel owners and managers must address to protect both their guests and their businesses. Why Cybersecurity in Hospitality Matters Hotels run on digital systems, booking engines, POS systems, guest Wi-Fi, staff communication apps, and more. All these tools make operations smooth and efficient, but they also open up multiple entry points for cybercriminals. A s...

If you’ve spent any real time in the hospitality industry, you know the grind is real. Late nights. Early mornings. Double shifts. Holidays are spent at work while others are with their families. We wear resilience like armor and for good reason. Hospitality is about people, and people don’t run on a 9-to-5 clock. But somewhere along the way, we stopped questioning the cost of always being “on.” And it’s time we did. The Culture That Never Sleeps The very nature of our business, hotels, restaurants, events, and guest services, is built around availability and experience. But that doesn’t mean our people should be endlessly available. I’ve seen some of the most talented professionals burn out in silence. Passion can fuel you for a while, but not forever. Eventually, something gives—health, relationships, or love for the job. That’s why work-life balance in hospitality isn’t just a perk. It’s a leadership responsibility. Balance Is Not the Opposite of Hospitality Let’s be clear: balance ...

The hospitality sector is undergoing significant transformation. In the past, hotels and resorts focused mainly on service, comfort, and creating good memories for guests. While that hasn’t changed, the way it’s done today is very different—thanks to technology. George Dfouni , a respected name in the hospitality world with decades of international experience, explains how technology is now a key part of delivering great guest experiences. A New Era for Hospitality Technology is no longer something that works only in the background. Today, it directly touches almost every part of the guest journey—from booking a room online to checking out without needing to speak to the front desk. Dfouni believes that using the right technology allows hotels to make stays more comfortable, personalized, and efficient for guests, while also helping businesses run better. Contactless Check-In and Check-Out Hotels are now making it easier for guests to skip the front desk altogether. Many people prefer ...