George Dfouni Explains How Technology is Transforming Hospitality Experiences
The hospitality sector is undergoing significant transformation. In the past, hotels and resorts focused mainly on service, comfort, and creating good memories for guests. While that hasn’t changed, the way it’s done today is very different—thanks to technology. George Dfouni , a respected name in the hospitality world with decades of international experience, explains how technology is now a key part of delivering great guest experiences. A New Era for Hospitality Technology is no longer something that works only in the background. Today, it directly touches almost every part of the guest journey—from booking a room online to checking out without needing to speak to the front desk. Dfouni believes that using the right technology allows hotels to make stays more comfortable, personalized, and efficient for guests, while also helping businesses run better. Contactless Check-In and Check-Out Hotels are now making it easier for guests to skip the front desk altogether. Many people prefer ...